Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Family Advocacy

We help build healthier couples and families while creating more resilient and responsive communities. Our programs center upon prevention and outreach, maltreatment, victim advocacy, and research. New Parent Support Program, is a voluntary program for expectant parents and families with children under the age of three. This program is designed to empower expectant parents and families through education and support. The program includes home visitation services as needed. Family Advocacy Strength-Based Treatment is another voluntary program for couples and families who desire to change destructive patterns of communication. Through our Family Maltreatment services our program strives to provide confidential and caring support to active duty members and their families who are referred due to suspected child or partner maltreatment. Outreach services are offered through life-skills classes in parenting, relationship enhancement, emotion regulation and resiliency boosting. Treatment services are offered for individuals, couples, and families who have experienced maltreatment.

Contact Us

Location: Building 1007

Hours: Monday through Friday, 6:30 a.m. to 5:30 p.m.

Telephone: 325-654-1600

Don't forget to keep your family's information up to date in DEERS!