Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Optometry

Our mission is to provide comprehensive eye care and enhance the readiness of active duty personnel. We also strive to deliver the highest quality of eye care to family members, retirees, and all others entrusted to our care. We offer state of the art testing, diagnosis, and treatment of ocular pathology and refractive conditions. Our team of professionals assist with ordering, dispensing, and repair of military spectacles.

Contact Us

Location: Ross Clinic, 271 Fort Richardson Avenue, Building 1001

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 325-654-3149

Don't forget to keep your family's information up to date in DEERS!