Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

Image of Goodfellow Air Force Base

About Us

The 17th Medical Operational Medical Readiness Squadron provides primary care to TRICARE-enrolled patients at the medical group. The squadron is comprised of six flights providing: Family Health, Dental Services, Public Health, Student Clinic, Flight Medicine, Physical Therapy, Bioengineering, and Mental Health.

The 17th Medical Healthcare Operations Squadron consists of five flights providing: Resource Management, TRICARE Operations, Patient Administration, Medical Readiness, Information Management, Pharmacy, Diagnostic Imaging, Laboratory, and Logistics.

Don't forget to keep your family's information up to date in DEERS!