Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information. They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

Air Force EFMP

The Air Force Exceptional Family Member Program is designed to provide support to military family members with special needs. All branches of the military offer EFMP. Learn more about the Exceptional Family Member Program.

Contact Us

Phone

Local

325-654-4672 or 325-654-3222

Overseas

TRICARE Area Office Director
​1-888-777-8343

Hours

General
Monday–Friday
7:30 a.m. to 4:30 p.m.​

Family Member Relocation Clearance (FMTS) and EFMP Walk-in Hours
Monday, Thursday, Friday
9:00 a.m. to 12:00 p.m.

Tuesday and Wednesday
1:00 p.m. to 3:00 p.m.

Location
Ross Clinic, Building 1001
271 Fort Richardson Ave.

Related Links

Additional Information

For Air Force EFMP information please visit:
Air Force Medical Service EFMP 
Air Force Mission Statement 
Don't forget to keep your family's information up to date in DEERS!