Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Getting Care

Visitor Guidelines

COVID-Related Regulations

The 17th Medical Group has removed the entry control point which allows all visitors to enter the main entrance without being screened for COVID.

Visitors are still required to wear a mask and maintain appropriate social distance.
Don't forget to keep your family's information up to date in DEERS!